Enterprise System
Three modules in one to redefine the customer experience.

TurnosPR allows the management of multiple rows, services, alerts, priorities and takes advantage of the cutting-edge technology of cell phones and the Internet.

Benefits

TurnosPR is the only system made in Puerto Rico that integrates appointments, shifts, surveys and self-registration functionalities through digitized stations.

TurnosPR with its set of solutions allows:

  • Obtain an online appointment for the service you wish to use.
  • Whether by appointment or direct visit, when the person arrives at the site, he/she takes his/her appointment electronically, registers and can be informed through his/her cell phone, the web page, or the monitors in the waiting room where the appointments are going.
  • When leaving the office and/or completing the management, the visitor will receive a survey to his cell phone where he can evaluate the service received.
    These modules work integrated but can also be implemented independently.

Shifts Module

TurnosPR is a system for the effective control and management of shifts in service centers and waiting rooms.

Its goal is to redefine the customer experience through technology.

In addition, it provides multiple statistics about the service the company offers.

 

Appointment Module

The appointments module allows the user to request the most convenient dates and times for him, within the availability of the office.

Notifications are sent by email or text.

Integrates with TurnosPR which allows at the time of registration that all information passes automatically.

Survey Module

Allows the office to configure the type of question and the concept.

Provides for multiple choice, yes/no, multiple choice and open-ended questions.

The integration with TurnosPR allows that once the person leaves the office, a text message with the indicated survey is sent to him/her.

Take a free trial

Request a free trial and see why more than 1,000 companies trust their service to TurnosPR.

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Frequently Asked Questions

The fact that we manage our services in the cloud means that the organization does not have to invest in servers or technological infrastructure for the use of the application. Module updates without service interruptions.  

Our website has a high availability of information, has SSL certificates for the use of HTTPs protocol, for the encryption of all connections and customer information is encrypted.

No, through the browser they access http://www.turnospr.com to use our services.

You can apply by sending your request to ventas@turnosmedia.com.

Easily, you can request a virtual or in-person presentation of all our service modules by calling 787-399-0998 or by sending your request to ventas@turnosmedia.com.

The cost varies depending on the service that fits the client's needs. We have affordable prices for any type of industry.

No, you can hire the module that fits your business model and your customer service mode.

Once our service is contracted, an assesment meeting is coordinated to work on the configuration, all the personnel is trained and the implementation date is coordinated. 

Average implementation time varies depending on customer requirements.

Let's start now!

At TurnosPR we will guide you to improve the service experience for your customers.

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